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Home Based P T Job in Customer Service: Client Manager, Internet Marketing Co, Flexible hours
PAY-PER-RESULTS SEO is a unique service from Bristol-based Strategy Internet Marketing, which has taken the search engine optimisation industry by storm. More details at www.strategyinternetmarketing.co.uk
As a result we are rapidly expanding and are looking for a Customer Service Client Manager to do the following key tasks
* regularly call our clients and ensure they are happy with our service
* feed information and tasks from the client to the technical team and ensure tasks are completed and then feed back to the client
* feed information and tasks from the client to the commercial team and ensure action is taken and then feed back to the client
* log information and tasks on our CRM system
The ideal candidate will have
- at least 1 year's experience of customer service or client management
- an ability to get on with clients, and to communicate well with all
- some knowledge of search engine optimisation and search engine marketing
- a "completer/finisher" mentality, making sure there are no loose ends between client/technical/sales
- a "roll-up-the-sleeves and get-things-done" attitude; we are a small and busy company and so clock watchers and paper shufflers will not find this the right working environment to hide in
- sales ability is useful but this is not a sales job
We are very flexible in our working practices so this position is open to part-time working starting 16-25 hrs/week and possible option to increase to 30-35 hrs/week in a few months. School times could be considered for the right candidate. We would expect the person to be partly working from home and partly working from our offices next to the Brislington Park N Ride.
Salary is up to £9/hr according to age and experience.
Interested? Please email your CV and a brief summary of why you think you are suitable for this role to John Courtney at Strategy Internet Marketing - info@strategyinternetmarketing.co.uk
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